Choose a category below to find answers to some of the most commonly asked questions. Once you’ve chosen a category, click on a question to display the answer.
Our fares are designed to give you maximum benefits and flexibility. With three types of Economy Class fares and one type of Business Class fare to choose from, you can plan your journey with absolute convenience. If you're planning to travel on our codeshare flight, we also have fare types for our partner airlines. Select a fare that suits your budget, and travel with comfort and style.
Need further assistance?
You can get in touch with us if you have any further queries.
flydubai fares rise as more seats are sold. Seats are sold on a first-come, first-served basis. If you can't get the lowest fare, it simply means one of your fellow passengers has got there first.
Unless applicable laws provide otherwise, we don't offer cash refunds because of processing costs, but if you decide to cancel your flight, we will issue a voucher to use for future travel with flydubai.
Yes. You can choose and pre-book your seat at an additional cost. The cost will depend on the seat you select and will be clearly shown on the seat map during your booking.
We'll issue you with an electronic booking confirmation once your booking has been paid for.
A group is classified as ten or more passengers (adults and children) travelling together under a single booking reference. Special group fares may be available on select routes depending on the number of passengers travelling. For group bookings please send us an email on firstname.lastname@example.org.
No. We don't allow name changes.
No, unless it's for an infant sharing a parent's seat. If we offered child discounts, adult fares would have to rise to compensate.
However, there are some differences in taxes for children, so if your child is over 2 and under 12 years (for the whole duration of their journey) you should book them as a child. The fare will be the same as an adult fare, but the taxes might be lower.
You can change or cancel your booking through the travel shop who made the original booking or through flydubai Customer Centre.