Choose a category below to find answers to some of the most commonly asked questions. Once you’ve chosen a category, click on a question to display the answer.

Meals, seats, and in-flight entertainment

Can I pre-select my seat on a codeshare flight?

You can select your seat in advance after completing purchase of your flight tickets and before the flight check-in on your operating carriers’ website. For flydubai marketed and Emirates operated flights advance seat selection is based on fare rules and conditions.

Need further assistance?

You can get in touch with us if you have any further queries.

Can I pre-order a special meal for dietary or religious purposes on both operating carrier’s codeshare flights?

You can select a special meal on Emirates-operated flights by using the Manage booking feature on For flydubai-operated flights, you can pre-select your meal preference when booking your flight or via the Manage booking section on

Will flydubai ancillaries option be offered for flydubai operated flight?

Ancillaries will be offered based on operating carrier rules via respective carrier’s website.

The browser you are using may not be compatible with our website.

Please upgrade to the latest version of Google Chrome, Mozilla Firefox,
Internet Explorer or download another web browser.