Cargo

Safely transport your valuables, live animals, perishable items and more with flydubai. 

View our cargo map to see the destinations we are operating to in April 2024.

Read our Conditions of carriage for cargo.

Cargo options

General cargo

Our General Cargo service is a reliable and affordable transport solution for all types of goods with state-of-the-art technology and cargo handling facilities.

Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Priority cargo

Guaranteed acceptance of your cargo on the flight booked. In an unlikely event of your cargo not travelling on that flight, you'll receive a refund for the difference between the General and Priority rate.

Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 4 hours before departure for shipments not exceeding 150 kg.
Up to 8 hours before departure for shipments exceeding 150 kg.
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 4 hours before departure for shipments not exceeding 150 kg.
Up to 8 hours before departure for shipments exceeding 150 kg.
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Dangerous goods

Transport dangerous goods securely across various destinations on the flydubai Cargo network and beyond. Our priority is to ensure the safe, efficient and careful transportation of dangerous goods, at all times.

The transport of dangerous goods by air is subject to national, international and the carrier’s own regulations.

flydubai accepts the following classes* of dangerous goods:

  • Class 3 - Flammable liquids
  • Class 6 - Toxic and infectious substances
  • Class 7 - Radioactive material
  • Class 8 - Corrosives
  • Class 9 - Miscellaneous dangerous substances and articles, including environmentally hazardous substances

*All the above classes are subject to carrier limitations and restrictions.

Maximum dimensions135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Free Zone.
Temperature-controlled shipments are accepted only at the Dubai Flower Centre
Maximum dimensions135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Free Zone. 
Temperature-controlled shipments are accepted only at the Dubai Flower Centre.
Perishable goods, Pharmaceuticals, and Temperature-Controlled cargo

We ensure your Perishable cargo and Pharmaceuticals are stored and transported in a temperature-controlled environment throughout the journey.

For shipments containing cargo tracking devices, please refer to flydubai’s Approved Devices Registry to check if your device has been approved by flydubai.

If your device is not on the approved list, please download the Cargo Tracking Device Approval Form and follow the instructions in the document.

Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 4 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 6 (FG6) located at Dubai Flower Centre
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 4 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 6 (FG6) located at Dubai Flower Centre
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Valuable cargo

We guarantee safe and secure transportation of your valuable items, including goods insured with a declared value starting from USD 1,000 per kg.

Maximum dimensionsXYP (Small): 50 cm (l) x 33 cm (w) x 42 cm (h) per package
XYM (Medium): 68 cm (l) x 50 cm (w) x 38 cm (h) per package
Maximum weightXYP (Small): 32 kg per package
XYM (Medium): 68 kg per package
Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 4 hours before departure (prior confirmation required)
Handling in DubaiAccepted at the Transguard terminal located at Dubai Airport Freezone
Note: Please contact your local flydubai Cargo office to book specialized XYP and XYM Secure boxes. Cargo acceptance depends on local regulations.
Maximum dimensionsXYP (Small): 50 cm (l) x 33 cm (w) x 42 cm (h) per package
XYM (Medium): 68 cm (l) x 50 cm (w) x 38 cm (h) per package
Maximum weightXYP (Small): 32 kg per package
XYM (Medium): 68 kg per package
Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 4 hours before departure (prior confirmation required)
Handling in DubaiAccepted at the Transguard terminal located at Dubai Airport Freezone
Note: Please contact your local flydubai Cargo office to book specialized XYP and XYM Secure boxes. Cargo acceptance depends on local regulations.
Courier cargo

We offer express shipping of documents and packages for courier service providers.

Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 3 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 2 (FG2 CMC) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 3 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 2 (FG2 CMC) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Mail

We provide quality and reliable air transport solutions for postal service providers at selected flydubai destinations.

Maximum dimensionsLetters and parcels are accepted in standard postal mail bags
Maximum weight30 kg per bag
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 2 (FG2 CMC) located at Dubai Airport Freezone
Note: The service is offered through the postal service providers.
Maximum dimensionsStandard postal mail bags
Maximum weightLetters and parcels are accepted in standard postal mail bags
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 2 (FG2 CMC) located at Dubai Airport Freezone
Note: The service is offered through the postal service providers.
Live animals

We transport your pets and other live animals through flydubai Cargo ensuring their safety and comfort during the journey. For your convenience we also offer door-to-door transportation in collaboration with our partners (in selected destinations).

Maximum dimensions and weight

Please read through our live animal transportation guide

For inquiries regarding pet acceptance and booking, please complete and submit the live animal transportation form.

Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 4 hours before departure
Handling in DubaiAccepted by dnata Cargo Export Customer Service Center at Dubai Airport Freezone.
Note: Live animal acceptance is subject to airline and government approval. Please contact your local flydubai Cargo office for assistance.
Maximum dimensions and weight

Please read through our live animal transportation guide

For inquiries regarding pet acceptance and booking, please complete and submit the live animal transportation form.

Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 4 hours before departure
Handling in DubaiAccepted by dnata Cargo Export Customer Service Center at Dubai Airport Freezone.
Note: Live animal acceptance is subject to airline and government approval. Please contact your local flydubai Cargo office for assistance.

Cargo delivery/collection points

Dubai International Airport (DXB)
Cargo typePick-up / drop-off point
General freightFreight Gate 3 (FG3), Dubai Airport Freezone
PriorityFreight Gate 3 (FG3), Dubai Airport Freezone
Dangerous goodsFreight Gate 3 (FG3), Dubai Airport Freezone
PerishableFreight Gate 6 (FG6), Dubai Flower Centre
ValuableTransGuard Terminal, Dubai Airport Freezone
CourierFreight Gate 2 (FG2 CMC), Dubai Airport Freezone
MailFreight Gate 2 (FG2 CMC), Dubai Airport Freezone
Live animalsdnata Cargo Export Customer Service Center at Dubai Airport Freezone
Human remainsdnata Cargo Export Customer Service Center at Dubai Airport Freezone
Cargo typePick-up / drop-off point
General freightGate 3 (FG3), Dubai Airport Freezone
PriorityFreight Gate 3 (FG3), Dubai Airport Freezone
Dangerous goodsFreight Gate 3 (FG3), Dubai Airport Freezone
PerishableFreight Gate 6 (FG6), Dubai Flower Centre
ValuableTransGuard Terminal, Dubai Airport Freezone
CourierFreight Gate 2 (FG2 CMC), Dubai Airport Freezone
MailFreight Gate 2 (FG2 CMC), Dubai Airport Freezone
Live animalsdnata Cargo Export Customer Service Center at Dubai Airport Freezone
Human remainsdnata Cargo Export Customer Service Center at Dubai Airport Freezone
Al Maktoum International Airport (DWC)
Cargo typePick-up / drop-off point
GeneralFreight Gate 8 (FG8), Dubai World Central
PriorityFreight Gate 8 (FG8), Dubai World Central
PerishableFreight Gate 8 (FG8), Dubai World Central
CourierFreight Gate 8 (FG8), Dubai World Central
Cargo typePick-up / drop-off point
GeneralFreight Gate 8 (FG8), Dubai World Central
PriorityFreight Gate 8 (FG8), Dubai World Central
PerishableFreight Gate 8 (FG8), Dubai World Central
CourierFreight Gate 8 (FG8), Dubai World Central

Interested in representing flydubai?

If you're interested in becoming a flydubai Cargo representative, e-mail cargo@flydubai.com.

We're always looking for partners who share our passion for keeping things simple.

Product offer brochure

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Our answer to your needs in a booklet.

Download

flydubai Cargo products

General cargo
Perishable cargo
Valuable cargo
Courier & mail
Live animals

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