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Cargo
Save time and money when you send valuables, live animals, perishable items and more with flydubai. For more details, please view our Conditions of carriage for cargo.
Cargo options
If you're transporting valuable, live animals, perishable goods or courier items, flydubai can help. We offer a range of options for different types of cargo.
View our cargo map to see the destinations we are operating to in December 2020.
General cargo
Our General Cargo service is an affordable transport solution for all types of goods with fully-automated warehouse storage and retrieval systems.
| Maximum dimensions* | 135 cm (L) x 121 cm (W) x 86 cm (H) per package |
| Maximum weight | 100 kg per package |
| Specific flight guarantee | Based on availability |
| Acceptance time in Dubai | Up to 8 hours before departure |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone |
| *Note: please contact your local flydubai Cargo office if dimensions exceed 104 cm (W) 86 cm (H). |
| Maximum dimensions* | 135 cm (L) x 121 cm (W) x 86 cm (H) per package |
|---|---|
| Maximum weight | 100 kg per package |
| Specific flight guarantee | Based on availability |
| Acceptance time in Dubai | Up to 8 hours before departure |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone |
| *Note: please contact your local flydubai Cargo office if dimensions exceed 104 cm (W) 86 cm (H). |
Priority cargo
Priority cargo is guaranteed to travel on the flight booked. If for any reason it doesn't travel on that flight, you'll receive a refund for the difference between the General and Priority rate.
| Maximum dimensions* | 135 cm (L) x 121 cm (W) x 86 cm (H) per package |
| Maximum weight | 100 kg per package |
| Specific flight guarantee | Yes, available |
| Acceptance time in Dubai | Up to 4 hours before departure for shipments not exceeding 150 kg.
Up to 8 hours before departure for shipments exceeding 150 kg. |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone |
| *Note: please contact your local flydubai Cargo office if dimensions exceed 104 cm (W) 86 cm (H). |
| Maximum dimensions* | 135 cm (L) x 121 cm (W) x 86 cm (H) per package |
|---|---|
| Maximum weight | 100 kg per package |
| Specific flight guarantee | Yes, available |
| Acceptance time in Dubai | Up to 4 hours before departure for shipments not exceeding 150 kg.
Up to 8 hours before departure for shipments exceeding 150 kg. |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone |
| *Note: please contact your local flydubai Cargo office if dimensions exceed 104 cm (W) 86 cm (H). |
Dangerous goods
You can now transport dangerous goods securely across various destinations on the flydubai Cargo network and beyond. Our priority is to ensure the safe, efficient and careful transportation of dangerous goods, at all times during the process.
The transport of dangerous cargo by air is subject to national, international and the carrier’s own legislation.
flydubai accepts the following classes of dangerous goods:
- Class 1 - Explosives
- Class 3 - Flammable liquids
- Class 6 - Toxic and infectious substances
- Class 7 - Radioactive material
- Class 8 - Corrosives
- Class 9 - Miscellaneous dangerous substances and articles, including environmentally hazardous substances
* All the above classes are subject to carrier limitations and restrictions.
| Maximum dimensions* | 135 cm (L) x 121 cm (W) x 86 cm (H) per package |
| Maximum weight | 100 kg per package |
| Specific flight guarantee | Based on availability |
| Acceptance time in Dubai | Up to 8 hours before departure |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Free Zone |
| *Note: please contact your local flydubai Cargo office if dimensions exceed 104 cm (W) 86 cm (H). |
| Maximum dimensions* | 135 cm (L) x 121 cm (W) x 86 cm (H) per package |
| Maximum weight | 100 kg per package |
| Specific flight guarantee | Based on availability |
| Acceptance time in Dubai | Up to 8 hours before departure |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Free Zone |
| *Note: please contact your local flydubai Cargo office if dimensions exceed 104 cm (W) 86 cm (H). |
Perishable cargo
Perishable cargo will be temperature controlled throughout the journey.
| Maximum dimensions* | 135 cm (L) x 121 cm (W) x 86 cm (H) per package |
| Maximum weight | 100 kg per package |
| Specific flight guarantee | Based on availability |
| Acceptance time in Dubai | Up to 4 hours before departure |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 6 (FG6) located at Dubai Flower Centre |
| *Note: please contact your local flydubai Cargo office if dimensions exceed 104 cm (W) 86 cm (H). |
| Maximum dimensions* | 135 cm (L) x 121 cm (W) x 86 cm (H) per package |
| Maximum weight | 100 kg per package |
| Specific flight guarantee | Based on availability |
| Acceptance time in Dubai | Up to 4 hours before departure |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 6 (FG6) located at Dubai Flower Centre |
| *Note: please contact your local flydubai Cargo office if dimensions exceed 104 cm (W) 86 cm (H). |
Valuable cargo
Your valuable items can be transported in unopened, specially provided boxes.
| Maximum dimensions* | 50 cm (L) x 33 cm (W) x 42 cm (H) per package |
| Maximum weight* | 32 kg per package |
| Specific flight guarantee | Yes, available |
| Acceptance time in Dubai | Up to 4 hours before departure (prior confirmation required) |
| Handling in Dubai | Accepted at the Transguard terminal located at Dubai Airport Freezone |
| *Note: please contact your local flydubai Cargo office if dimensions and weight exceed. |
| Maximum dimensions* | 50 cm (L) x 33 cm (W) x 42 cm (H) per package |
| Maximum weight* | 32 kg per package |
| Specific flight guarantee | Yes, available |
| Acceptance time in Dubai | Up to 4 hours before departure (prior confirmation required) |
| Handling in Dubai | Accepted at the Transguard terminal located at Dubai Airport Freezone |
| *Note: please contact your local flydubai Cargo office if dimensions and weight exceed. |
Courier cargo
If you're a courier service provider, flydubai can help. Consignments can be shipped on Airway Bills (AWB) or Unaccompanied Courier Bags (CBV).
| Maximum dimensions* | 135 cm (L) x 121 cm (W) x 86 cm (H) per package |
| Maximum weight | 100 kg per package |
| Specific flight guarantee | Yes, available |
| Acceptance time in Dubai | Up to 3 hours before departure |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 2 (FG2 CMC) located at Dubai Airport Freezone |
| *Note: please contact your local flydubai Cargo office if dimensions exceed 104 cm (W) 86 cm (H). |
| Maximum dimensions* | 135 cm (L) x 121 cm (W) x 86 cm (H) per package |
| Maximum weight | 100 kg per package |
| Specific flight guarantee | Yes, available |
| Acceptance time in Dubai | Up to 3 hours before departure |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 2 (FG2 CMC) located at Dubai Airport Freezone |
| *Note: please contact your local flydubai Cargo office if dimensions exceed 104 cm (W) 86 cm (H). |
We provide mail services to and from any of flydubai's airports.
| Maximum dimensions | Letters and parcels are accepted in standard postal mail bags |
| Maximum weight | 30 kg per bag |
| Specific flight guarantee | Based on availability |
| Acceptance time in Dubai | Up to 8 hours before departure |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 2 (FG2 CMC) located at Dubai Airport Freezone |
| Maximum dimensions | Standard postal mail bags |
| Maximum weight | Letters and parcels are accepted in standard postal mail bags |
| Specific flight guarantee | Based on availability |
| Acceptance time in Dubai | Up to 8 hours before departure |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 2 (FG2 CMC) located at Dubai Airport Freezone |
Live animals
You can now transport pets and other live animals through flydubai Cargo across all our destinations. We also offer services like door-to-door transportation and the option to book return flights for your pets and other animals. Whether it’s a pet or an animal transported for zoological or agricultural purposes, flydubai Cargo is ready to assist.
| Maximum dimensions and weight | Please read through our live animals transportation guide for information on dimensions and weight.
If you wish to make a booking, please fill out the live animals transportation form. |
| Specific flight guarantee | Yes, available |
| Acceptance time in Dubai | Up to 4 hours before departure |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 3 (FG3) at Dubai Airport Freezone |
| Maximum dimensions and weight | Please read through our live animals transportation guide for information on dimensions and weight.
If you wish to make a booking, please fill out the live animals transportation form. |
|---|---|
| Specific flight guarantee | Yes, available |
| Acceptance time in Dubai | Up to 4 hours before departure |
| Handling in Dubai | Accepted by dnata Cargo at Freight Gate 3 (FG3) at Dubai Airport Freezone |
Cargo delivery/collection points in Dubai International Airport (DXB)
| Cargo type | Pick-up / drop-off point |
| General freight | Freight Gate 3 (FG3), Dubai Airport Freezone |
| Priority | Freight Gate 3 (FG3), Dubai Airport Freezone |
| Perishable | Freight Gate 6 (FG6), Dubai Flower Centre |
| Valuable | TransGuard Terminal, Dubai Airport Freezone |
| Courier | Freight Gate 2 (FG2 CMC), Dubai Airport Freezone |
| Freight Gate 2 (FG2 CMC), Dubai Airport Freezone | |
| Human remains | Freight Gate 5 (FG5), Dubai Airport Freezone |
| Cargo type | Pick-up / drop-off point |
| General freight | Gate 3 (FG3), Dubai Airport Freezone |
| Priority | Freight Gate 3 (FG3), Dubai Airport Freezone |
| Perishable | Freight Gate 6 (FG6), Dubai Flower Centre |
| Valuable | TransGuard Terminal, Dubai Airport Freezone |
| Courier | Freight Gate 2 (FG2 CMC), Dubai Airport Freezone |
| Freight Gate 2 (FG2 CMC), Dubai Airport Freezone | |
| Human remains | Freight Gate 5 (FG5), Dubai Airport Freezone |
Cargo delivery/collection points in Al Maktoum International Airport (DWC)
| Cargo type | Pick-up / drop-off point |
| General | Freight Gate 8 (FG8), Dubai World Central |
| Priority | Freight Gate 8 (FG8), Dubai World Central |
| Perishable | Freight Gate 8 (FG8), Dubai World Central |
| Courier | Freight Gate 8 (FG8), Dubai World Central |
| Cargo type | Pick-up / drop-off point |
| General | Freight Gate 8 (FG8), Dubai World Central |
| Priority | Freight Gate 8 (FG8), Dubai World Central |
| Perishable | Freight Gate 8 (FG8), Dubai World Central |
| Courier | Freight Gate 8 (FG8), Dubai World Central |
Interested in representing flydubai?
If you're interested in becoming a flydubai Cargo representative, e-mail cargo@flydubai.com.
We're always looking for partners who share our passion for keeping things simple.
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Contact us
Call +97146033556 within the UAE or view the list of flydubai’s Cargo representatives worldwide.
flydubai's Cargo representatives -
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