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Our new City Check-in service lets you check in for your flight or drop off your bags at our newly opened Travel Shop in Sharjah.

Opening hours: 09:00 - 22:00

Check-in window: between 24 hours and 6 hours before flight departure

Handling fee: AED 25 per passenger

See location map

Frequently asked questions

When can I use the City Check-in service?

You can use the City Check-in as early as 24 hours and up to 6 hours before your flight departure.

Can I use City Check-in if I'm flying from Terminal 3 (DXB)?

At the moment, this service is available only to passengers departing from Terminal 2 (DXB).

Can I drop off my bags at the City Check-in location if I checked in online?

Yes, you can use the City Check-in service at our Sharjah Travel Shop to drop off your baggage after completing online check-in.

Once you arrive at the airport, you can proceed straight to the immigration check. 

Is there a limit to the number of bags I can check in through this service?

No, there is no limit to the number of bags you can check in. The City Check-in follows the same procedure as at the airport. If the weight or number of bags exceeds your baggage allowance, you'll need to pay the excess baggage fee.

To know more about checked baggage rules on flydubai flights, please read our Checked baggage page.

Is baggage wrapping service available?

Yes, a paid baggage wrapping service is available at the flydubai Travel Shop for passengers using the City Check-in service.

Can I add more bags after I complete check-in?

If you'd like to check in any additional bags, you can do so when you arrive at the airport prior to your flight.

If the weight or number of bags exceeds your baggage allowance, you'll need to pay the excess baggage fee.

To know more about checked baggage rules on flydubai flights, please read our Checked baggage page.

Will there be a travel document/visa validation during the City Check-in?

Yes, the City Check-in follows the same check-in procedure as at the airport.

Can I upgrade to Business Class or add optional extras when I use the City Check-in?

Yes, you can upgrade to business and add any of the optional extras such as seat, meal, extra baggage etc. when using the City Check-in.

Can I be checked through using the City Check-in if I have a same-day return flight?

Yes, you can be checked through if your flight departs and arrives back on the same day.

Can Emirates Skywards members add their membership number during City Check-in?

Yes, passengers can add their Emirates Skywards number during the City Check-in.

Can passengers between 12 and 16 years old use City Check-in when travelling alone?

Yes.

Can I use the City Check-in, if I’m travelling with sporting equipment?

Yes, you can. Please check the guidelines on travelling with Sporting equipment.

Can I use the City Check-in, if I’m travelling with a wheelchair?

Yes, you can. Please check the guidelines on Wheelchair and mobility assistance.

Can I use the City Check-in, if I’m travelling with a large musical instrument?

Yes, you can. Please check the guidelines on travelling with Special baggage.

Can I use the City Check-in if my flydubai booking includes flights operated by other airlines (interline or codeshare flights)?

Yes.

Is there priority service for Emirates Skywards or Business Class passengers using the City Check-in service?

No, passengers can check in at any of the available check-in desks.

Are there facilities for people of determination?

Yes, our new Travel Shop in Sharjah, offering the City Check-in service, is equipped for the convenience of people of determination, and our team members are ready to provide assistance on arrival.

Is this service available to groups of more than 9 passengers?

Yes, passengers travelling on a group booking with more than 9 passengers can use the City Check-in service.

Can the group head handle the check-in process on behalf of the group?

Yes, the City Check-in can be done by the group’s head. Upon arrival at the airport our team members will just need to verify all group member’s passport details.

What happens if my flight is cancelled or I decide not to travel after doing the City Check-in?

If your flight is cancelled by flydubai, you'll be advised on the next steps and available options. If you decide to cancel your flight, all standard cancellation rules of your fare will apply.

If you checked in any baggage, you will need to collect it from the Terminal 2, Arrivals hall (DXB). 

Can I cancel check-in after I complete it through the City Check-in service?

Yes, you can cancel check-in up to 4 hours before departure by logging into our Online check-in portal.

How can I change or cancel my booking after check-in?

If you already checked in, but want to make changes to your booking or cancel it, you can use the 'Cancel check-in' feature on our Online check-in portal up to 4 hours before departure.

Multi-city / Stopovers >
Enter departure city
Enter destination
Date
Calendar
Select departure date
1 Passenger
Economy

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