Policies

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From privacy and security to our accessibility features, find out everything you need to know about our policies.

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Acceptable use policy

This acceptable use policy sets out the terms between you and flydubai under which you may access the website.

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Accessibility

flydubai.com is committed to providing an easy experience for all users. Find out how to get the most out of the flydubai website.

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Cookies

Understand more about how flydubai uses cookies to improve your browsing experience on flydubai.com.

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flydubai aircraft

Conditions of Carriage for Passengers and Baggage

Know what to expect when you buy a ticket with flydubai – everything from fares and charges, boarding, check-in, delays and cancellations.

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Privacy policy

Feel secure about using the flydubai website and find out how we use the information we collect online.

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Terms and conditions

Terms and conditions

See our basic website terms and conditions, which cover appropriate use, security, data protection, changes to the site and more.

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Disruptions policy

Here is what to expect if your flight is cancelled, rescheduled or you missed your connecting flight due to a schedule change made by us.

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