Policies

From privacy and security to our accessibility features, find out everything you need to know about our policies.

Acceptable use policy

This acceptable use policy sets out the terms between you and flydubai under which you may access the website.

flydubai.com is committed to providing an easy experience for all users. Find out how to get the most out of the flydubai website.

Understand more about how flydubai uses cookies to improve your browsing experience on flydubai.com.

Know what to expect when you buy a ticket with flydubai – everything from fares and charges, boarding, check-in, delays and cancellations.

Feel secure about using the flydubai website and find out how we use the information we collect online.

See our basic website terms and conditions, which cover appropriate use, security, data protection, changes to the site and more.

Here is what to expect if your flight is cancelled, rescheduled or you missed your connecting flight due to a schedule change made by us.

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