Policies

From privacy and security to our accessibility features, find out everything you need to know about our policies.

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Acceptable use policy

This acceptable use policy sets out the terms between you and flydubai under which you may access the website. Find out more
Read about accessibility
Read about accessibility

Accessibility

flydubai.com is committed to providing an easy experience for all users. Find out how to get the most out of the flydubai website. Read about accessibility
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Cookies

Understand more about how flydubai uses cookies to improve your browsing experience on flydubai.com. Read about cookies
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Conditions of carriage

Know what to expect when you buy a ticket with flydubai – everything from fares and charges, boarding, check in, delays and cancellations. Find out more
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Read privacy policy

Privacy policy

Feel secure about using the flydubai website and find out how we use the information we collect online. Read privacy policy
Terms and conditions
Read terms and conditions
Read terms and conditions

Terms and conditions

See our basic website terms and conditions, which cover appropriate use, security, data protection, changes to the site and more. Read terms and conditions
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Disruptions policy

Here is what to expect if your flight is cancelled, rescheduled or you missed your connecting flight due to a schedule change made by us. Find out more

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