Cookies

Overview

Our website and mobile applications (Platforms) use cookies and other forms of tracking technologies to distinguish you from other users of our Platforms.

This helps us to provide you with an optimised experience when you browse our Platform and also allows us to make improvements. You can disable the use of cookies as set out below if you choose to do so, however this may affect your use of our Platforms.

What is a cookie

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. To find out more about cookies, please visit www.allaboutcookies.org.

How do we use cookies and tracking technology?

Our Platforms use different types of cookies for various purposes:

  • Essential - These are cookies that are required for the operation of our Platforms. They include, for example, cookies that enable you to log into secure areas of our Platforms, complete a booking or make use of our other online services. If you disable these cookies, you may not be able to use our Platforms.
  • Analytical - These allow us to recognise and count the number of visitors and to see how visitors move around our Platforms when they are using them. This helps us to improve the way our Platforms work, for example, by ensuring that users are finding what they are looking for easily.
  • Personalisation - These are used to recognise you when you return to our Platforms. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Marketing - These cookies record your visit to our Platforms, the pages you have visited and the links you have followed. We will use this information to make our Platforms and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose, for example, by serving a relevant advert to a social media channel based on your browsing history on our Platforms.

Detailed information about tracking technology

You can find more information about some of the individual cookies and other forms of tracking technology we use and the purposes for which we use them in the table below:

Name of cookie Party Expiration Purpose
checkBookingSwap flydubai 1 year Used for checking if the user clicked swap arrow within the search widget
deduplication_cookie flydubai 90 days Used by Affiliate programs to identify duplicate return affiliates
fd_orig_airp flydubai 1 year To identify nearest origin airport based on user's location
isMultiCityChecked flydubai Session To identify if user is in multicity flow
mcfChannels flydubai 1 month Used for tracking multi channel referrer
mcfDates flydubai 1 month Used for tracking multi channel referrer
mcfFirstInteraction flydubai 1 month Used for tracking multi channel referrer
mcfLastInteraction flydubai 1 month Used for tracking multi channel referrer
mcfSourceDetails flydubai 1 month Used for tracking multi channel referrer
MC_landing flydubai Session Used for tracking multi-city search session
PSCB flydubai 1 month Used to store search parameters used by each customer
PSCID flydubai 1 month Used to store search results
PSCS flydubai 1 month Used for tracking multi-city search session
refreshed flydubai 1 month Used to check if search widget was refreshed
^RT$ flydubai 1 year Used for understanding whether user searched for return or one-way within the flight search
searchObject flydubai Session Object used to store search performed by customers
scarab.visitor Emarsys Pty 1 year Display personalized product recommendations on the page.
^_fbc$ Facebook Inc 90 days Placed by Facebook to store last visit
^_fbp$ Facebook Inc 2 years Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
^_dc_gtm_UA-.* Google LLC Session Associated with sites using Google Tag Manager to load other scripts and code into a page.
^_ga$ Google LLC 2 years Associated with Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier.
^_gali$ Google LLC 30 seconds Set by Google Analytics to distinguish users.
^_gat$ Google LLC Associated with Google Universal Analytics to throttle the request rate - limiting the collection of data on high traffic sites.
^_gat_UA-.* Google LLC 1 minute Set by Google Analytics to identity the number of the account or website it relates to.
^_gcl_au$ Google LLC 3 months Used by Google AdSense for experimenting with advertisement efficiency across websites using their services
^_gcl_aw$ Google LLC 3 months Stores ad click information so that conversions can be attributed outside the landing page
^_gid$ Google LLC Session Associated with Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier.
^__atuvc$ Oracle 2 years Enables visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.
^__atuvs$ Oracle 2 years Enables visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.
osano_consentmanager Osano 1 year Stores the user's current consent status.
osano_consentmanager_expdate Osano 1 year Stores the expiration of the user's captured consent.
osano_consentmanager_uuid Osano 1 year Stores the user's unique consent identifier.
metrika_enabled Yandex LLC Session Used to collect data on the visitor's behavior on the website - this information can be used t o assign the visitor to a visitor segment, based on common preferences.
_ym_d Yandex LLC 1 year These cookies save the date of the User’s first site session
_ym_isad Yandex LLC 2 days This cookie is used to determine if the visitor has any adblocker software in their browser – this information can be used to make website content inaccessible to visitors if the website is financed with third-party advertisement.
_ym_mp2_substs_51721067 Yandex LLC Session This cookie is used for Target Call
_ym_mp2_track_51721067 Yandex LLC 30 days These cookies are used for Target Call
_ym_uid Yandex LLC 1 year This cookie is used to collect non-personal information on the visitor's website behavior and nonpersonal visitor statistics.
checkBookingSwap
Party flydubai
Expiration 1 year
Purpose Used for checking if the user clicked swap arrow within the search widget
deduplication_cookie
Party flydubai
Expiration 90 days
Purpose Used by Affiliate programs to identify duplicate return affiliates
fd_orig_airp
Party flydubai
Expiration 1 year
Purpose To identify nearest origin airport based on user's location
isMultiCityChecked
Party flydubai
Expiration Session
Purpose To identify if user is in multicity flow
mcfChannels
Party flydubai
Expiration 1 month
Purpose Used for tracking multi channel referrer
mcfDates
Party flydubai
Expiration 1 month
Purpose Used for tracking multi channel referrer
mcfFirstInteraction
Party flydubai
Expiration 1 month
Purpose Used for tracking multi channel referrer
mcfLastInteraction
Party flydubai
Expiration 1 month
Purpose Used for tracking multi channel referrer
mcfSourceDetails
Party flydubai
Expiration 1 month
Purpose Used for tracking multi channel referrer
MC_landing
Party flydubai
Expiration Session
Purpose Used for tracking multi-city search session
PSCB
Party flydubai
Expiration 1 month
Purpose Used to store search parameters used by each customer
PSCID
Party flydubai
Expiration 1 month
Purpose Used to store search results
PSCS
Party flydubai
Expiration 1 month
Purpose Used for tracking multi-city search session
refreshed
Party flydubai
Expiration 1 month
Purpose Used to check if search widget was refreshed
^RT$
Party flydubai
Expiration 1 year
Purpose Used for understanding whether user searched for return or one-way within the flight search
searchObject
Party flydubai
Expiration Session
Purpose Object used to store search performed by customers
scarab.visitor
Party Emarsys Pty
Expiration 1 year
Purpose Display personalized product recommendations on the page.
^_fbc$
Party Facebook Inc
Expiration 90 days
Purpose Placed by Facebook to store last visit
^_fbp$
Party Facebook Inc
Expiration 2 years
Purpose Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
^_dc_gtm_UA-.*
Party Google LLC
Expiration Session
Purpose Associated with sites using Google Tag Manager to load other scripts and code into a page.
^_ga$
Party Google LLC
Expiration 2 years
Purpose Associated with Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier.
^_gali$
Party Google LLC
Expiration 30 seconds
Purpose Set by Google Analytics to distinguish users.
^_gat$
Party Google LLC
Expiration
Purpose Associated with Google Universal Analytics to throttle the request rate - limiting the collection of data on high traffic sites.
^_gat_UA-.*
Party Google LLC
Expiration 1 minute
Purpose Set by Google Analytics to identity the number of the account or website it relates to.
^_gcl_au$
Party Google LLC
Expiration 3 months
Purpose Used by Google AdSense for experimenting with advertisement efficiency across websites using their services
^_gcl_aw$
Party Google LLC
Expiration 3 months
Purpose Stores ad click information so that conversions can be attributed outside the landing page
^_gid$
Party Google LLC
Expiration Session
Purpose Associated with Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier.
^__atuvc$
Party Oracle
Expiration 2 years
Purpose Enables visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.
^__atuvs$
Party Oracle
Expiration 2 years
Purpose Enables visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.
osano_consentmanager
Party Osano
Expiration 1 year
Purpose Stores the user's current consent status.
osano_consentmanager_expdate
Party Osano
Expiration 1 year
Purpose Stores the expiration of the user's captured consent.
osano_consentmanager_uuid
Party Osano
Expiration 1 year
Purpose Stores the user's unique consent identifier.
metrika_enabled
Party Yandex LLC
Expiration Session
Purpose Used to collect data on the visitor's behavior on the website - this information can be used t o assign the visitor to a visitor segment, based on common preferences.
_ym_d
Party Yandex LLC
Expiration 1 year
Purpose These cookies save the date of the User’s first site session
_ym_isad
Party Yandex LLC
Expiration 2 days
Purpose This cookie is used to determine if the visitor has any adblocker software in their browser – this information can be used to make website content inaccessible to visitors if the website is financed with third-party advertisement.
_ym_mp2_substs_51721067
Party Yandex LLC
Expiration Session
Purpose This cookie is used for Target Call
_ym_mp2_track_51721067
Party Yandex LLC
Expiration 30 days
Purpose These cookies are used for Target Call
_ym_uid
Party Yandex LLC
Expiration 1 year
Purpose This cookie is used to collect non-personal information on the visitor's website behavior and nonpersonal visitor statistics.

Can I disable cookies?

Depending on where you are located, our Platforms may allow you to approve or deny the use of cookies.  To approve, simply click “Accept” or to reject, click “Deny”. Additionally, we also provide the ability for you to manage your preferences in respect of different categories of cookies by clicking on the cookies icon on our website or selecting “cookies preferences” within the flydubai mobile application navigation. Additionally, on most browsers and devices, you can set your preferences to tailor how cookies and similar tracking technologies are used. For example, you can set your preferences to accept cookies, notify you when a cookie is issued or reject all cookies. To find out more about booking and deleting cookies, please visit www.allaboutcookies.org.

Note that if you set your preferences to block all cookies (including essential cookies) you may not be able to access all or parts of our Platforms or book certain products or services.  If you delete your cookies we may no longer automatically recognise your preferences, such as language and country preferences.

Other tracking technologies

We use clear image files, pixel tags and other similar technology on our Platforms and embedded within emails we send to you. These files are small graphics with a unique identifier, with a similar function to, and often used in combination with, cookies. We may use pixel tags and similar technology), in connection with the Platforms to, among other things, track the activities of Platform visitors, help us manage content, and compile statistics about usage of the Platforms.

In order to understand your journey across multiple devices (such as your laptop and mobile) and personalise our Platforms, we use aggregated data provided by third party digital platforms about your interaction with us across multiple devices, based on your log-ins into relevant third party services. These third parties also facilitate the personsalisation of the adverts delivered to you across your various devices on the basis of your behaviour on one or more of your devices where you have logged into the relevant third party services.

To understand user behaviour so as to improve our Platforms and products and services, we use other aggregated data received from third party digital platforms (including demographic and interest information derived from your usage of other websites), together with our own aggregated data about your interactions with us on our Platforms. We do not disaggregate this data to identify your specific demographic or interest information.

Further information

Full details about the information we collect, store and disclose is available in our privacy policy.

If you have any queries about our Cookie Policy, please contact websupport@flydubai.com for further assistance.

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