flydubai Cargo

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Behind every product on a shelf, every aircraft in the sky, every hospital delivery and every customer order is a supply chain that depends on trust, precision and reliability.

At flydubai Cargo, we help make that possible.

Through an expanding network and specialist cargo solutions, we connect businesses with new markets, protect what matters most and deliver every shipment with confidence.

Get information on our Fuel index and surcharge rates.

Read our Conditions of carriage for cargo.

flydubai Cargo products portfolio

Freight

Built around business

The dependable foundation for everyday freight, connecting businesses with markets through reliable, flexible cargo solutions.

Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Courier

When every minute matters

Responsive courier logistics built around efficient handling, quick turnaround and seamless movement from acceptance to delivery.

Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 3 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 2 (FG2 CMC) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 3 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 2 (FG2 CMC) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Electronics

Protecting technology in transit

Specialist handling for high-value electronics and sensitive technology requiring enhanced care and security.

Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Fresh

Preserving freshness, delivering quality

Temperature-controlled solutions that protect freshness, quality and shelf life from origin to destination.

For shipments containing cargo tracking devices, please refer to flydubai’s Approved Devices Registry to check if your device has been approved by flydubai.

If your device is not on the approved list, please download the Cargo Tracking Device Approval Form and follow the instructions in the document.

Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 4 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 6 (FG6) located at Dubai Flower Centre
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 4 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 6 (FG6) located at Dubai Flower Centre
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Health

Delivering confidence to healthcare

Precision logistics for pharmaceuticals, medical devices and healthcare products where integrity is essential.

For shipments containing cargo tracking devices, please refer to flydubai’s Approved Devices Registry to check if your device has been approved by flydubai.

If your device is not on the approved list, please download the Cargo Tracking Device Approval Form and follow the instructions in the document.

Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 4 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 6 (FG6) located at Dubai Flower Centre
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 4 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 6 (FG6) located at Dubai Flower Centre
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Live

Trusted with every journey

Dedicated transportation that recognizes every animal deserves a journey defined by care, comfort and attention.

Maximum dimensions and weight

Please read through our live animal transportation guide. 

For inquiries regarding pet acceptance and booking, please complete and submit the live animal transportation form.

Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 4 hours before departure
Handling in DubaiAccepted by dnata Cargo Export Customer Service Center at Dubai Airport Freezone.
Note: Live animal acceptance is subject to airline and government approval. Please contact your local flydubai Cargo office for assistance.
Maximum dimensions and weight

Please read through our live animal transportation guide. 

For inquiries regarding pet acceptance and booking, please complete and submit the live animal transportation form.

Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 4 hours before departure
Handling in DubaiAccepted by dnata Cargo Export Customer Service Center at Dubai Airport Freezone.

Note: Live animal acceptance is subject to airline and government approval. Please contact your local flydubai Cargo office for assistance.

In partnership with United for Wildlife, we uphold a strict zero-tolerance policy on the transport of banned species and illegal wildlife activity. Learn more

Safe

Protecting what matters most

Premium security for high-value shipments, delivered with specialist handling and complete confidence.

Maximum dimensionsXYP (Small): 50 cm (l) x 33 cm (w) x 42 cm (h) per package
XYM (Medium): 68 cm (l) x 50 cm (w) x 38 cm (h) per package
Maximum weightXYP (Small): 32 kg per package
XYM (Medium): 68 kg per package
Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 4 hours before departure (prior confirmation required)
Handling in DubaiAccepted at the Transguard terminal located at Dubai Airport Freezone
Note: Please contact your local flydubai Cargo office to book specialized XYP and XYM Secure boxes. Cargo acceptance depends on local regulations.
Maximum dimensionsXYP (Small): 50 cm (l) x 33 cm (w) x 42 cm (h) per package
XYM (Medium): 68 cm (l) x 50 cm (w) x 38 cm (h) per package
Maximum weightXYP (Small): 32 kg per package
XYM (Medium): 68 kg per package
Specific flight guaranteeYes, available
Acceptance time in DubaiUp to 4 hours before departure (prior confirmation required)
Handling in DubaiAccepted at the Transguard terminal located at Dubai Airport Freezone
Note: Please contact your local flydubai Cargo office to book specialized XYP and XYM Secure boxes. Cargo acceptance depends on local regulations.
Aero

Protecting what matters most

Premium security for high-value shipments, delivered with specialist handling and complete confidence.

Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Maximum dimensions*135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Freezone
*Please contact your local flydubai Cargo office if the width exceeds 104 cm and/or the height exceeds 86 cm.
Mail

Keeping communication moving

Trusted postal and mail solutions that connect people, businesses and governments with speed and reliability.

Maximum dimensionsLetters and parcels are accepted in standard postal mail bags
Maximum weight30 kg per bag
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 2 (FG2 CMC) located at Dubai Airport Freezone
Note: The service is offered through the postal service providers.
Maximum dimensionsStandard postal mail bags
Maximum weightLetters and parcels are accepted in standard postal mail bags
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 2 (FG2 CMC) located at Dubai Airport Freezone
Note: The service is offered through the postal service providers.
Dangerous goods

Safety without compromise

Certified expertise and rigorous compliance for dangerous goods requiring the highest standards of operational safety.

The transport of dangerous goods by air is subject to national, international and the carrier’s own regulations.

flydubai accepts the following classes* of dangerous goods:

  • Class 3 - Flammable liquids
  • Class 6 - Toxic and infectious substances
  • Class 7 - Radioactive material
  • Class 8 - Corrosives
  • Class 9 - Miscellaneous dangerous substances and articles, including environmentally hazardous substances

*All the above classes are subject to carrier limitations and restrictions.

Maximum dimensions135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Free Zone.
Temperature-controlled shipments are accepted only at the Dubai Flower Centre
Maximum dimensions135 cm (L) x 121 cm (W) x 86 cm (H) per package
Maximum weight100 kg per package
Specific flight guaranteeBased on availability
Acceptance time in DubaiUp to 8 hours before departure
Handling in DubaiAccepted by dnata Cargo at Freight Gate 3 (FG3) located at Dubai Airport Free Zone. 
Temperature-controlled shipments are accepted only at the Dubai Flower Centre.

Cargo delivery/collection points

Dubai International Airport (DXB)
Cargo typePick-up / drop-off point
General freightFreight Gate 3 (FG3), Dubai Airport Freezone
PriorityFreight Gate 3 (FG3), Dubai Airport Freezone
Dangerous goodsFreight Gate 3 (FG3), Dubai Airport Freezone
PerishableFreight Gate 6 (FG6), Dubai Flower Centre
ValuableTransGuard Terminal, Dubai Airport Freezone
CourierFreight Gate 2 (FG2 CMC), Dubai Airport Freezone
MailFreight Gate 2 (FG2 CMC), Dubai Airport Freezone
Live animalsdnata Cargo Export Customer Service Center at Dubai Airport Freezone
Human remainsdnata Cargo Export Customer Service Center at Dubai Airport Freezone
Cargo typePick-up / drop-off point
General freightGate 3 (FG3), Dubai Airport Freezone
PriorityFreight Gate 3 (FG3), Dubai Airport Freezone
Dangerous goodsFreight Gate 3 (FG3), Dubai Airport Freezone
PerishableFreight Gate 6 (FG6), Dubai Flower Centre
ValuableTransGuard Terminal, Dubai Airport Freezone
CourierFreight Gate 2 (FG2 CMC), Dubai Airport Freezone
MailFreight Gate 2 (FG2 CMC), Dubai Airport Freezone
Live animalsdnata Cargo Export Customer Service Center at Dubai Airport Freezone
Human remainsdnata Cargo Export Customer Service Center at Dubai Airport Freezone
Al Maktoum International Airport (DWC)
Cargo typePick-up / drop-off point
GeneralFreight Gate 8 (FG8), Dubai World Central
PriorityFreight Gate 8 (FG8), Dubai World Central
PerishableFreight Gate 8 (FG8), Dubai World Central
CourierFreight Gate 8 (FG8), Dubai World Central
Cargo typePick-up / drop-off point
GeneralFreight Gate 8 (FG8), Dubai World Central
PriorityFreight Gate 8 (FG8), Dubai World Central
PerishableFreight Gate 8 (FG8), Dubai World Central
CourierFreight Gate 8 (FG8), Dubai World Central

Interested in representing flydubai?

If you're interested in becoming a flydubai Cargo representative, e-mail cargo@flydubai.com.

We're always looking for partners who share our passion for keeping things simple.

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Our expert team is available to assist you with your query.

Please contact our representative at the cargo origin point.

flydubai's Cargo representatives
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