Operational updates

Change of terminal in Ashgabat International Airport

Please note that from 20 September 2016 all flydubai flights to and from Ashgabat will operate from Terminal 1 at Ashgabat International Airport instead of Terminal 2.

Notice regarding the Samsung Galaxy Note 7

Following the recall of the Samsung Galaxy Note 7 personal electronic device, we would like to request passengers that own these devices to not switch them on or charge them in flight. In addition, we are unable to accept this device in checked baggage.
We thank you for your understanding.

New UAE visa rules for GCC residents

Read the important new visa rules applicable to GCC residents flying to the United Arab Emirates.

Find out more

Important update for GCC nationals travelling to Lebanon

flydubai flights to Beirut are operating to schedule. A travel advisory has been issued regarding travel to Lebanon for UAE and some GCC Nationals. GCC Nationals with existing bookings and are due to travel in the next 72 hours can contact the flydubai Contact Centre for further assistance.

flydubai Contact Centre : (+971 600 544 445)

Restrictions on hoverboards and lithium powered items

Please note that, for safety reasons, we cannot allow you to take items powered by lithium battery such as hoverboards, mini segways, balance wheels and solowheels on board any of our flights. This applies to hand baggage and checked baggage. If you’re carrying one of these items with or without batteries in your hand baggage or checked baggage, you’ll not be allowed to take it with you on your flight. For more information about restrictions on the carriage of lithium batteries and other dangerous goods, please read our baggage policy.

Important notice

Please check the information below if you are flying to or from Jeddah, Madinah, Yanbu or Taif.

Travel to Jeddah for Umrah (general flights)

  • All flights operating with a three-digit flight number will arrive at and depart from the North terminal at Jeddah Airport.
  • You can bring 5 litres of Zam-Zam free of charge on your return.

It's your responsibility to obtain the correct visa to enable you to travel on these flights. If you arrive at the airport and don't have the correct documentation you'll not be able to travel and there will be no refund offered.

Travel to Jeddah for Umrah (extra flights)

You can travel on our extra flights* (FZ 7000 to 7999) to Jeddah if:

  • You're holding a valid Umrah visa or
  • You're a GCC national (excluding Saudi nationals).

These flights arrive into and depart from the Hajj Terminal in Jeddah except for GCC nationals the arrival and departure will be from the North Terminal.

You can bring 5 litres of Zam-Zam free of charge on your return.

You cannot travel on our extra flights* (FZ 7000 to 7999) to Jeddah if:

  • You don't have an Umrah visa or
  • You're a Saudi national or
  • You are a non GCC national holding a Saudi residence permit, new employment visa, business visa or a visit visa.

You can travel on our other scheduled flights to and from Jeddah. These scheduled flights will arrive into the North Terminal and depart from the North Terminal in Jeddah.

It's your responsibility to obtain the correct visa to enable you to travel on these flights. If you arrive at the airport and don't have the correct documentation you'll not be able to travel and there will be no refund offered.

*Please note these extra flights are subject to government approval.

Travel to Madinah for Umrah

  • If you're a Muslim , you can travel to Medina during this period on an Umrah, business or visit visa.
  • If you're a GCC National , you can travel to Medina during this period on an Umrah visa.
  • If you're not a Muslim , you can travel to Medina during this period on a business or visit visa.
  • If you're a KSA resident and you’re returning home You don't have to travel on an Umrah visa.
  • You can bring 05 litres of Zam-Zam free of charge on your return

It's your responsibility to obtain the correct visa to enable you to travel on these flights. If you arrive at the airport and don't have the correct documentation you'll not be able to travel and there will be no refund offered.

Travel to Yanbu for Umrah

If you’re holding a valid Umrah visa, you can also travel to and from Yanbu.

Non GCC Nationals: If you're a female traveler below the age of 50 years, you must be accompanied by a Mahram. If you're a female traveler above the age of 50 years, you may travel without a Mahram if you're with an organized group. The group name must be endorsed on your visa.

You can bring 5 litres of Zam-Zam free of charge on your return from Umrah visit.

It's your responsibility to obtain the correct visa to enable you to travel on these flights. If you arrive at the airport and don't have the correct documentation you'll not be able to travel and there will be no refund offered.

Travel to Taif for Umrah

  • If you're a GCC national, you can also travel to Taif.
  • Non-GCC nationals holding an Umrah visa cannot arrive in Taif, but you can travel to and from Jeddah or Yanbu.
  • You can bring 5 litres of Zam-Zam free of charge on your return from Umrah visit.

It's your responsibility to obtain the correct visa to enable you to travel on these flights. If you arrive at the airport and don't have the correct documentation you'll not be able to travel and there will be no refund offered.

Flights to Sulaimaniyah

flydubai flights to Sulaimaniyah have been temporarily suspended due to expanded military activity in the north of the country. The safety and security of our passengers and crew is our priority and we will continue to monitor the situation.

Passengers who have purchased tickets for travel to Sulaimaniyah will be offered a refund and are advised to contact their Travel Agent or the flydubai Contact Centre on (00971) 600 54 44 45.

Important update regarding Dubai Bus Service

Please note that the flydubai bus service between Dubai International Airport and Abu Dhabi and Al Ain has been cancelled for operational reasons.

More ways to book – desktop, tablet and mobile

We’re making it easier for you to book flights with us. Be the first to find out.
  • New and improved look
  • Mobile friendly
  • Quick and easy

You can take part in shaping flydubai’s booking process by testing a pre-release version and letting us know what you think.

During the booking process you can go back to our classic site by clicking on the flydubai logo.