Operational updates

flydubai flights to Faisalabad

Due to the adverse weather conditions in Faisalabad, flydubai flights to Faisalabad (LYP) have been cancelled until 12 November.

If your flight has been cancelled, please call our Contact Centre in Dubai on (+971) 600 54 44 45, the flydubai travel shop in Faisalabad on +92 21 111 22 55 39 or your Travel Agent, or send us a private message on Facebook or an email to letstalk@flydubai.com to discuss the following options:

  • Rebook on another flydubai flight to or from Faisalabad or from another flydubai destination in Pakistan subject to availability. One change to your booking is offered without penalty.
  • If you no longer wish to travel and would prefer to receive a full refund, please get in touch and we’ll process your request within seven weeks.

We are continuing to monitor the weather conditions in Faisalabad. We apologise for the inconvenience the adverse weather has caused to our passengers’ travel schedules.

Flights between Dubai and Erbil

flydubai's flights to Erbil have been temporarily suspended‎. If you are booked on a flight between 30 September 2017 and 24 March 2018 you can rebook on a flight to another destination in Iraq or receive a refund to the original form of payment. For flights after this date further updates will be provided nearer the time. Please contact our Customer Centre on (+971) 600 54 44 45 for further information.

Important notice on non official App

We are aware of an app that is available to download which allows users to book flydubai flights. We can confirm that we currently do not offer an official App to download in the Apple App Store or Google Play Store. We advise our customers to only book flydubai flights on our official website (www.flydubai.com), by calling our Customer Centre on (+971) 600 54 44 45, at a flydubai Travel Shop or through a Travel Partner.

Flights between Dubai and Doha

From Tuesday 06 June 2017 all flydubai flights between Dubai and Doha will be suspended until further notice.

Today (05 June 2017) all flydubai flights between Dubai and Doha will operate as scheduled.

The last flights to operate between Dubai and Doha today (05 June 2017) are as follows (all times are local):

  • FZ019 departing from Dubai (DXB) at 21:25 and arriving in Doha (DOH) at 21:25
  • FZ020 departing from Doha (DOH) at 22:40 and arriving in Dubai (DXB) at 00:50
  • FZ5001 departing from Dubai (DWC) at 20:20 and arriving in Doha (DOH) at 20:25
  • FZ5002 departing from Doha (DOH) at 21:25 and arriving in Dubai (DWC) at 23:35

Passengers who have purchased flydubai tickets for travel between Dubai and Doha are advised to contact our Contact Centre in Dubai on (00971) 600 54 44 45, the flydubai travel shop in Doha on +974 4 4227350/51 or their Travel Agent, or to send us a private message on Facebook to arrange a refund for any unused tickets. For flydubai cargo enquiries, please call the local office in Dubai on +97146033556, or +97444227340 for the local office in Doha. We apologise for any inconvenience caused.

Important update for passengers travelling to Jeddah, Madinah or Taif

Business, visit or tourist visa holder

  • Muslims and non-Muslims holding a Business, Visit, or Tourist visa cannot travel to Jeddah or Madinah or Taif during Hajj period till 2 September 2017, however, they can travel to any other Saudi destination.

Hajj visa or permit holder

  • If you are traveling to perform Hajj, you must travel into Jeddah or Madinah between 24 July 2017 to 26 August 2017.
  • From 06 September to 05 October passengers travelling from Jeddah who hold a Hajj visa will be able to check in from the North Terminal at Jeddah Airport.

Visa for Hajj

It's your responsibility to obtain the correct visa to enable you to travel on these flights. If you arrive at the airport and don't have the correct documentation, you will not be allowed to travel and no refund will be offered. You must provide your passport details at the time of booking.

Please note: other travel restrictions apply on selected flights to Saudi Arabia during the period of Hajj. Read Travel restrictions for Hajj for more information on entry and exit dates, and the cities you can travel to within Saudi Arabia with business, tourist, visit, Hajj permit, or Hajj visas.

Checked baggage at Dubai International (DXB)

In line with new baggage rules at Dubai International (DXB), if you’re travelling with checked baggage please ensure that it is appropriately packed with at least one flat surface. Please click here for further information about the dimensions and weight of checked baggage.

Visa requirements for Tajikistan

Please note that there has been a change to visa requirements for passengers entering Tajikistan.

If you do not hold a passport from one of the countries listed in the table below you will need to apply for a visa before arriving in Tajikistan.

  • Azerbaijan
  • Armenia
  • Belarus
  • Georgia
  • Kazakhstan
  • Kyrgyzstan
  • Moldova
  • Russia
  • Ukraine

Certain passport holders, including UAE, GCC, EU, Indian and Pakistani nationals, can apply for an e-visa online before they travel. To apply for an e-visa and for a list of passport holders entitled to an e-visa, please click here.

If you need to rebook

If the visa changes have affected your travel plans, please call the flydubai Customer Centre on (+971) 600 54 44 45 where you can rebook to the same destination on the next available flydubai flight free of charge until 31 March 2017.

Colombo airport runway closure

Please note that we expect Colombo Bandaranaike International Airport to be busier than usual due to partial closure of the airport runway between 6 January 2017 and 6 April 2017. Please make sure you arrive at the airport at least 4 hours before your flight and note that check-in closes 60 minutes before departure. Kindly be at the correct boarding gate no later than 40 minutes before departure.

Change of terminal in Ashgabat International Airport

Please note that from 20 September 2016 all flydubai flights to and from Ashgabat will operate from Terminal 1 at Ashgabat International Airport instead of Terminal 2.

New UAE visa rules for GCC residents

Read the important new visa rules applicable to GCC residents flying to the United Arab Emirates.

Find out more

Restrictions on hoverboards and lithium powered items

Please note that, for safety reasons, we cannot allow you to take items powered by lithium battery such as hoverboards, mini segways, balance wheels and solowheels on board any of our flights. This applies to hand baggage and checked baggage. If you’re carrying one of these items with or without batteries in your hand baggage or checked baggage, you’ll not be allowed to take it with you on your flight. For more information about restrictions on the carriage of lithium batteries and other dangerous goods, please read our baggage policy.

Important notice

Please check the information below if you are flying to or from Jeddah or Taif.

Travel to Jeddah for Umrah (extra flights)

You can travel on our extra flights (FZ 7000 to 7999) to Jeddah if:

  • You're holding a valid Umrah visa or
  • You're a GCC national (excluding Saudi nationals).

These flights arrive into and depart from the Hajj Terminal. Non-GCC nationals travelling on Umrah Visa need to report to the Hajj Terminal in Jeddah for check-in. However, GCC nationals can arrive into and depart from the North Terminal.

Travel to Taif for Umrah

  • Umrah visa holders cannot travel to Taif. They can only travel to Jeddah, Madinah or Yanbu.

Important update regarding Dubai Bus Service

Please note that the flydubai bus service between Dubai International Airport and Abu Dhabi and Al Ain has been cancelled for operational reasons.

More ways to book – desktop, tablet and mobile

We’re making it easier for you to book flights with us. Be the first to find out.
  • New and improved look
  • Mobile friendly
  • Quick and easy

You can take part in shaping flydubai’s booking process by testing a pre-release version and letting us know what you think.

During the booking process you can go back to our classic site by clicking on the flydubai logo.