Operational updates

Update on the disruption to flight schedules

We’re continuing to do all we can to minimize the disruption to your travel plans this weekend. Over the coming days we are however expecting further delays and cancellations and we can now confirm that the following flights are cancelled:
 


Friday 05 August 2016


FZ013/FZ014     Dubai(DXB)-Doha(DOH)-Dubai(DXB)

FZ057/FZ058     Dubai(DXB)-Kuwait(KWI)-Dubai(DXB)

FZ045/FZ046     Dubai(DXB)-Muscat(MCT)-Dubai(DXB)



Saturday 06 August 2016



FZ229/FZ230     Dubai(DXB) – Basra(BSR)– Dubai(DXB)

FZ203/FZ204     Dubai(DXB) – Erbil(EBL)– Dubai(DXB)

If your flight has been cancelled, please contact your Travel Agent or the flydubai Contact Centre on (+971) 600 54 44 45 to rebook on the next available flydubai flight. If you no longer wish to travel and want to receive a refund to original form of payment, please send an email to letstalk@flydubai.com and we will process your request as soon as possible.

Thank you for your patience and understanding.

Updated list of cancelled flights on 04 August

We're working hard to minimise the disruption to your travel plans following the closure of Dubai International (DXB) yesterday. Today, there will continue to be delays and cancellations.

At this time, we can confirm the following cancellations on Thursday 04 August 2016.

FZ201/FZ202     Dubai(DXB)-Erbil(EBL)-Dubai(DXB)

FZ013/FZ014     Dubai(DXB)-Doha(DOH)-Dubai(DXB)

FZ731/FZ732     Dubai(DXB)-Ashgabat(ASB)-Dubai(DXB)

FZ017/FZ018     Dubai(DXB)-Doha(DOH)-Dubai(DXB)

FZ211/FZ212     Dubai(DXB)-Baghdad(BGW)-Dubai(DXB)

FZ323/FZ324     Dubai(DXB)-Faisalabad(LYP)-Dubai(DXB)

FZ043/FZ044     Dubai(DXB)-Muscat(MCT)-Dubai(DXB)

FZ053/FZ054     Dubai(DXB)-Kuwait (KWI)-Dubai(DXB)

FZ175/FZ176     Dubai(DXB)-Alexandria(HBE)-Dubai(DXB)

FZ001/FZ002     Dubai(DXB)-Doha(DOH)-Dubai(DXB)

FZ333/FZ334     Dubai(DXB)-Karachi(KHI)-Dubai(DXB)

FZ847/FZ848     Dubai(DXB)-Riyadh(RUH)-Dubai(DXB)

FZ055/FZ056     Dubai(DXB)-Kuwait(KWI)-DUbai(DXB)

FZ851/FZ852     Dubai(DXB)-Jouf(AJF)-Dubai(DXB)

FZ863/FZ864     Dubai(DXB)-Dammam(DMM)-Dubai(DXB)

FZ023/FZ024     Dubai(DXB)-Bahrain(BAH)-Dubai(DXB)

FZ267/FZ268     Dubai(DXB)-Lar(LRR)-Dubai(DXB)

FZ015/FZ016     Dubai(DXB)-Doha(DOH)-Dubai(DXB)

FZ707/FZ708     Dubai(DXB)-Baku(GYD)-Dubai(DXB)

FZ897/FZ898     Dubai(DXB)-Hofuf(HOF)-Dubai(DXB)

If your flight has been cancelled, please contact your Travel Agent or the flydubai Contact Centre on (+971) 600 54 44 45 to rebook on the next available flydubai flight. If you no longer wish to travel and want to receive a refund to original form of payment, please send an email to letstalk@flydubai.com and we will process your request as soon as possible.

Thank you for your patience and understanding.

Cancelled flights on 04 August

Please find below an initial list of the flights we have cancelled today (04 August):

FZ013/FZ014     Dubai(DXB)-Doha(Doha)-Dubai(DXB)

FZ017/FZ018     Dubai(DXB)-Doha(Doha)-Dubai(DXB)

FZ201/FZ202     Dubai(DXB)-Erbil(EBL)-Dubai(DXB)

FZ221/FZ212     Dubai(DXB)-Baghdad(BGW)-Dubai(DXB)

FZ731/FZ732     Dubai(DXB)-Ashgabat(ASB)-Dubai(DXB)

Passengers are advised to contact their Travel Agent or the flydubai Contact Centre on (+971) 600 54 44 45 to rebook on the next available flydubai flight or receive a refund to original form of payment.

Thank you for your patience; we’re doing everything we can to minimise the impact to your travel plansContact Centre.

Contact Centre

Following the closure of Dubai International Airport (DXB), we are receiving a high volume of calls to our Contact Centre. We are dealing with the calls as quickly as possible and we will continue to post a list of cancelled flights here. Thank you for your patience and understanding.

List of cancelled flights

Please find below a list of the flights we have cancelled today due to the closure of Dubai International (DXB).

FZ575/576     Dubai(DXB)-Kathmandu(KTM)-Dubai(DXB)

FZ857/858     Dubai(DXB)-Gassim(ELQ)-Dubai(DXB)

FZ241/242     Dubai(DXB)-Tehran(IKA)-Dubai(DXB)

FZ885/886     Dubai(DXB)-Ha'il(HAS)-Dubai(DXB)

FZ027/028     Dubai(DXB)-Bahrain(BAH)-Dubai(DXB)

FZ731/732     Dubai(DXB)-Ashgabat(ASB)-Dubai(DXB)

FZ229/230     Dubai(DXB)-Basra(BSR)-Dubai(DXB)

FZ203/204     Dubai(DXB)-Erbil(EBL)-Dubai(DXB)

FZ305/306     Dubai(DXB)-Kabul(KBL)-Dubai(DXB)

FZ881/882     Dubai(DXB)-Tabuk(TUU)-Dubai(DXB)

FZ865/866     Dubai(DXB)-Dammam(DMM)-Dubai(DXB)

FZ585/586     Dubai(DXB)-Dhaka(DAC)-Dubai(DXB)

FZ893/894     Dubai(DXB)-Madinah(MED)-Dubai(DXB)

FZ003/004     Dubai(DXB)-Doha(DOH)-Dubai(DXB)

FZ025/026     Dubai(DXB)-Bahrain(BAH)-Dubai(DXB)

FZ171/172     Dubai(DXB)-Alexandria(HBE)-Dubai(DXB)

FZ045/046     Dubai(DXB)-Muscat(MCT)-Dubai(DXB)

FZ833/834     Dubai(DXB)-Jeddah(JED)-Dubai(DXB)

FZ051/052     Dubai(DXB)-Kuwait(KWI)-Dubai(DXB)

FZ251/252     Dubai(DXB)-Mashhad(MHD)-Dubai(DXB)

FZ573/574     Dubai(DXB)-Kathmandu(KTM)-Dubai(DXB)

FZ039/040     Dubai(DXB)-Salalah(SLL)-Dubai(DXB)

FZ751/752     Dubai(DXB)-Istanbul(SAW)-Dubai(DXB)

FZ009/010     Dubai(DXB)-Doha(DOH)-Dubai(DXB)

FZ215/216     Dubai(DXB)-Baghdad(BGW)-Dubai(DXB)

FZ257/258     Dubai(DXB)-Bandar Abbas(BND)-Dubai(DXB)

FZ063/064     Dubai(DXB)-Kuwait(KWI)-Dubai(DXB)

FZ259/260     Dubai(DXB)-Ahwaz(AWZ) -Dubai(DXB)

FZ867/868     Dubai(DXB)-Dammam(DMM)-Dubai(DXB)

FZ047/048     Dubai(DXB)-Muscat(MCT-Dubai(DXB)

FZ159/160     Dubai(DXB)-Beirut(BEY)-Dubai(DXB)

FZ143/144     Dubai(DXB)-Amman(AMM)-Dubai(DXB)

FZ557/558     Dubai(DXB)-Colombo(CMB)-Dubai(DXB)

FZ059/060     Dubai(DXB)-Kuwait(KWI)-Dubai(DXB)

FZ007/008     Dubai(DXB)-Doha(DOH)-Dubai(DXB)

FZ843/844     Dubai(DXB)-Riyadh(RUH)-Dubai(DXB)

FZ335/336     Dubai(DXB)-Karachi(KHI)-Dubai(DXB)

FZ631/632     Dubai(DXB)-Khartoum(KRT)-Dubai(DXB)

FZ811/812     Dubai(DXB)-Bahrain(BAH)-Dubai(DXB)

FZ049/050     Dubai(DXB)-Muscat(MCT)-Dubai(DXB)

FZ441/442     Dubai(DXB)-Cochin(COK)-Dubai(DXB)

FZ017/018     Dubai(DXB)-Doha(DOH)-Dubai(DXB)

FZ439/440     Dubai(DXB)-Thiruvananthapuram(TRV)-Dubai(DXB)

FZ877/878     Dubai(DXB)-Taif(TIF)-Dubai(DXB)

FZ019/020     Dubai(DXB)-Doha(DOH)-Dubai(DXB)

FZ177/178     Dubai(DXB)-Alexandria(HBE)-Dubai(DXB)

FZ021/022     Dubai(DXB)-Bahrain(BAH)-Dubai(DXB)

FZ8039/8040   Dubai(DXB)-Salalah(SLL)-Dubai(DXB)

FZ8143/8144   Dubai(DXB)-Amman(AMM)-Dubai(DXB)

Passengers are advised to contact their Travel Agent or the flydubai Contact Centre on (+971) 600 54 44 45 to rebook on the next available flydubai flight or receive a refund to original form of payment.

Further updates will be posted here as they become available.

Update on the disruption to flight schedules

Due to the closure of Dubai International Airport, all flights that were scheduled to depart from and arrive to DXB at 22:00 (Dubai time) have been cancelled.

Passengers are advised to contact their Travel Agent or the flydubai Contact Centre on (+971) 600 54 44 45 to rebook on the next available flydubai flight or receive a refund to original form of payment.

Disruption to flight schedules

Due to the closure of Dubai International Airport (DXB) we expect disruption to our flight schedule. You can check the flight status on our website. We will post updates as they become available.

New UAE visa rules for GCC residents

Read the important new visa rules applicable to GCC residents flying to the United Arab Emirates.

Find out more

Flights to Erbil

In line with the guidance issued by the GCAA we will resume our daily service to Erbil on 10 March 2016.

Important update for GCC nationals travelling to Lebanon

flydubai flights to Beirut are operating to schedule. A travel advisory has been issued regarding travel to Lebanon for UAE and some GCC Nationals. GCC Nationals with existing bookings and are due to travel in the next 72 hours can contact the flydubai Contact Centre for further assistance.

flydubai Contact Centre : (+971 600 544 445)

Restrictions on hoverboards and lithium powered items

Please note that, for safety reasons, we cannot allow you to take items powered by lithium battery such as hoverboards, mini segways, balance wheels and solowheels on board any of our flights. This applies to hand baggage and checked baggage. If you’re carrying one of these items with or without batteries in your hand baggage or checked baggage, you’ll not be allowed to take it with you on your flight. For more information about restrictions on the carriage of lithium batteries and other dangerous goods, please read our baggage policy.

Important notice

Please check the information below if you are flying to or from Jeddah, Madinah, Yanbu or Taif.

Travel to Jeddah for Umrah (general flights)

  • All flights operating with a three-digit flight number will arrive at and depart from the North terminal at Jeddah Airport.
  • You can bring 5 litres of Zam-Zam free of charge on your return.

It's your responsibility to obtain the correct visa to enable you to travel on these flights. If you arrive at the airport and don't have the correct documentation you'll not be able to travel and there will be no refund offered.

Travel to Jeddah for Umrah (extra flights)

You can travel on our extra flights* (FZ 7000 to 7999) to Jeddah if:

  • You're holding a valid Umrah visa or
  • You're a GCC national (excluding Saudi nationals).

These flights arrive into and depart from the Hajj Terminal in Jeddah except for GCC nationals the arrival and departure will be from the North Terminal.

You can bring 5 litres of Zam-Zam free of charge on your return.

You cannot travel on our extra flights* (FZ 7000 to 7999) to Jeddah if:

  • You don't have an Umrah visa or
  • You're a Saudi national or
  • You are a non GCC national holding a Saudi residence permit, new employment visa, business visa or a visit visa.

You can travel on our other scheduled flights to and from Jeddah. These scheduled flights will arrive into the North Terminal and depart from the North Terminal in Jeddah.

It's your responsibility to obtain the correct visa to enable you to travel on these flights. If you arrive at the airport and don't have the correct documentation you'll not be able to travel and there will be no refund offered.

*Please note these extra flights are subject to government approval.

Travel to Madinah for Umrah

  • If you're a Muslim , you can travel to Medina during this period on an Umrah, business or visit visa.
  • If you're a GCC National , you can travel to Medina during this period on an Umrah visa.
  • If you're not a Muslim , you can travel to Medina during this period on a business or visit visa.
  • If you're a KSA resident and you’re returning home You don't have to travel on an Umrah visa.
  • You can bring 05 litres of Zam-Zam free of charge on your return

It's your responsibility to obtain the correct visa to enable you to travel on these flights. If you arrive at the airport and don't have the correct documentation you'll not be able to travel and there will be no refund offered.

Travel to Yanbu for Umrah

If you’re holding a valid Umrah visa, you can also travel to and from Yanbu.

Non GCC Nationals: If you're a female traveler below the age of 50 years, you must be accompanied by a Mahram. If you're a female traveler above the age of 50 years, you may travel without a Mahram if you're with an organized group. The group name must be endorsed on your visa.

You can bring 5 litres of Zam-Zam free of charge on your return from Umrah visit.

It's your responsibility to obtain the correct visa to enable you to travel on these flights. If you arrive at the airport and don't have the correct documentation you'll not be able to travel and there will be no refund offered.

Travel to Taif for Umrah

  • If you're a GCC national, you can also travel to Taif.
  • Non-GCC nationals holding an Umrah visa cannot arrive in Taif, but you can travel to and from Jeddah or Yanbu.
  • You can bring 5 litres of Zam-Zam free of charge on your return from Umrah visit.

It's your responsibility to obtain the correct visa to enable you to travel on these flights. If you arrive at the airport and don't have the correct documentation you'll not be able to travel and there will be no refund offered.

Flights to Chisinau

While Eastern Europe remains an important market for flydubai our flights to Chisinau are cancelled from 20 May for commercial reasons. Passengers who have purchased tickets for travel between Dubai and Chisinau after 20 May 2015 are advised to contact their Travel Agent, flydubai travel shop in Chisinau on (00373) 22 212153 or Contact Centre in Dubai on (00971) 600 54 44 45 to arrange a refund.

Flights to Sulaimaniyah

flydubai flights to Sulaimaniyah have been temporarily suspended due to expanded military activity in the north of the country. The safety and security of our passengers and crew is our priority and we will continue to monitor the situation.

Passengers who have purchased tickets for travel to Sulaimaniyah will be offered a refund and are advised to contact their Travel Agent or the flydubai Contact Centre on (00971) 600 54 44 45.

Important update regarding Dubai Bus Service

Please note that the flydubai bus service between Dubai International Airport and Abu Dhabi and Al Ain has been cancelled for operational reasons.

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