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Choose a category below to find answers to some of the most commonly asked questions. Once you’ve chosen a category, click on a question to display the answer.

Can I use a leg rest/seat extension or sleeper device on board?

No. Travel accessories that are not certified by the UAE's General Civil Aviation Authority are not permitted for use on board our flights. 

Leg rests/seat extensions include, but are not limited to, inflatable cubes, Bedbox, Sky Rest, Plane Pal, Fly Legs-up and FLY-Tot.

Sleepers include, but are not limited to Cocoonababy, Flyebaby, SkyBaby, TravelSnug, MonkeyGo, BedBox, Kooshy Kids and CoziGo.

You can take these items with you on board as part of your hand baggage allowance, only if they are stored in the overhead locker, and are not used during the flight.

Is there any medical equipment available on board?

On board the aircraft there's a first-aid kit and first-aid oxygen that is used for emergencies only. Additional/therapeutic oxygen is not provided on board flydubai flights, but you can travel with your own portable oxygen concentrator if it is an approved device permitted to use on board. For detailed information, please visit our Travelling with a portable oxygen concentrator (POC) page.

What should I do if I leave something on the plane?

If you lose something on board, contact the arrival airport's lost & found office.

Can I take liquids in my hand baggage?

Yes. You can take liquids on board as long as they are placed in containers of no more than 100 milliliters (3 fluid ounce) and packed in a clear zipper/slider storage bag. Please check with your departure airport for the latest information.

Can I travel with fireworks, crackers or party poppers?

No. They are not permitted on board or in the baggage hold.

Can I take a powered wheelchair on board or will you carry it in the hold?

Battery-powered or electric wheelchairs are only accepted as checked baggage free of charge provided they are used by passengers with reduced mobility who are travelling on the same flight and the wheelchair has been prepared for transport. For more details please check our Wheelchair and mobility assistance page.

Can I take a bird or animal on board?

Generally, we don't allow any animals onboard our flights in hand baggage or checked baggage. We might allow carriage of falcons provided there is a special prior approval. Please contact our customer support team for more details.

For more information on flying with a service animal, please visit our Travelling with a service animal page. 

Can I smoke on board?

No. All flydubai aircrafts are non-smoking.

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