Choose a category below to find answers to some of the most commonly asked questions. Once you’ve chosen a category, click on a question to display the answer.
Yes. The choice varies according to your destination, from hot meals that you can pre-order on longer flights to a range of snacks available to purchase on board shorter flights.
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Yes. Foldable/collapsible pushchairs and strollers meeting the permissible size and weight of hand baggage may be accepted for carriage in the cabin provided space is available.
Pushchair/stroller should be stowed and secured in the overhead locker. Its stowage must not create an obstruction to cabin crew and passengers movement nor restrict access to safety equipment or emergency exit.
No. Travel accessories that are not certified by the UAE's General Civil Aviation Authority are not permitted for use on board our flights.
Leg rests/seat extensions include, but are not limited to, inflatable cubes, Bedbox, Sky Rest, Plane Pal, Fly Legs-up and FLY-Tot.
Sleepers include, but are not limited to Cocoonababy, Flyebaby, SkyBaby, TravelSnug, MonkeyGo, BedBox, Kooshy Kids and CoziGo.
You can take these items with you on board as part of your hand baggage allowance, only if they are stored in the overhead locker, and are not used during the flight.
You can take a ride-on suitcase on board as part of your hand baggage allowance, only if it is stored in the overhead locker. It must meet the maximum permitted size and weight of carry-on baggage and must not be used as a leg rest or a seat extension.
Ride-on suitcases include but are not limited to Trunki, Zinc Flyte, Kiddee Case, FOME and Jetkids.
If you are travelling with an infant or a child aged 7 days to 3 years, you may use certain approved car-type safety seats in conjunction with airplane seat.
Your car seat will be checked and approved for use on board at the time of check-in at the airport.
The car-type safety seat must meet the following standards:
Please keep in mind that if you are travelling with an infant under 2 years old and wish to use a car-type seat, you’ll need to book the seat next to you ahead of your flight.
No, flydubai doesn’t offer baby bassinets on board. The infant must share their parent’s seat throughout the flight. If you wish to use a car-type seat for your baby, you’ll need to buy a seat next to you. For detailed information, please refer to the question ‘Can I use a car-type seat for my baby/child?’
No, infant meals are not available on board.
On board the aircraft there's a first-aid kit and first-aid oxygen that is used for emergencies only. Additional/therapeutic oxygen is not provided on board flydubai flights, but you can travel with your own portable oxygen concentrator if it is an approved device permitted to use on board.
If you lose something on board, contact the arrival airport's lost & found office.
Yes. You can take liquids on board as long as they are placed in containers of no more than 100 milliliters (3 fluid ounce) and packed in a clear zipper/slider storage bag. Please check with your departure airport for the latest information.
No. They are not permitted on board or in the baggage hold.
Battery-powered wheelchairs or other mobility aids can be carried only when it's used by passengers with reduced mobility. For more details please check our Special baggage page.
Generally, we don't allow any animals onboard our flights in hand baggage or checked baggage. We might allow carriage of falcons provided there is a special prior approval. For more details please check our Special baggage page.
No. All flydubai aircrafts are non-smoking.