Jomo Kenyatta International Airport

NBO

GMT+3

+254 20 822111

Departure Terminal 1C/Arrival Terminal 1A

Jomo Kenyatta International Airport

Public buses and official airport taxis are available at the airport. You can also use ride-hailing apps, private transport services, or hotel-arranged shuttles.

Several car rental companies are available at the airport. You can also hire a car through flydubai.

Paid parking is available at the airport, offering short-stay options at the Central drop-off zone and long-stay options inside the multi-storey carpark.

The airport is equipped with facilities for people with reduced mobility including reserved parking spaces, accessible washrooms and elevators in the terminal building.

Wheelchairs should be requested through the airline at least 48 hours prior to flight departure.

Sikika Center, located in the multi-storey carpark, operates 24/7 to provide real-time support for passengers, including those requiring special assistance.

• Restaurants
• Duty free
• Shops
• Wellness services
• Baby and child care rooms
• Lounges
• ATMs
• Free Wi-Fi
• Prayer room

Before you fly, please make certain you have the correct visa and documents required to enter the country. Check with the relevant embassy to find out what you need. You can also check our Visa and passport requirements page.

Kenya Airways PLC

For baggage enquiries: +254 741 333 871
For operations: +254 741 7227776573/ +254 735992272
For passenger handling: +254 741 7779087
Duty manager: +254 741 244 035
customerairlinescoordinators@kenya-airways.com