Change your booking

How to change or cancel your booking

Want to add a passenger or change a date? It’s easy with flydubai. Depending on what type of fare you’ve chosen, you may have to pay to change or cancel your flight. See our fare types.

To make your changes, you’ll need:

• Your booking reference
• Your last name

What changes can I make to my booking online?

flydubai gives you full control of your booking online. You can:

• Add a passenger
• Remove a passenger
• Change your dates
• Add optional extras: meal, baggage, in-flight entertainment, choose your seat
• Cancel your booking

Change your booking by phone

You can get help with your booking from one of our customer service agents through our Customer Centre.

Change your booking via a travel shop

If your booking was made with one of our travel partners or a travel agent outside our network, you need to contact the same travel partner to make changes to your booking. See our list of travel shops.

Refund

If you decide to cancel your flight, depending on what type of fare you’ve chosen, we will issue a voucher to use for your future travel with flydubai. Unless applicable laws provide otherwise, we don’t offer cash refunds because of processing costs. You may be charged a cancellation fee. You can get more details online via the booking management tool above, our Customer Centre or the travel shop where you made your booking.

For the terms and conditions related to changing or cancelling your booking, see our conditions of carriage.