Want to add a passenger or change a date? It’s easy with flydubai. Depending on what type of fare you’ve chosen, you may have to pay to change or cancel your flight. See our fare types.
To make your changes, you’ll need:
flydubai gives you full control of your booking online. You can:
You can get help with your booking from one of our customer service agents through our Contact Centre.
If your booking was made with one of our travel partners or a travel agent outside our network, you need to contact the same travel partner to make changes to your booking. See our list of travel shops.
If you decide to cancel your flight, depending on what type of fare you’ve chosen, we will issue a voucher to use for your future travel with flydubai. Unless applicable laws provide otherwise, we don’t offer cash refunds because of processing costs. You may be charged a cancellation fee. You can get more details online via the booking management tool above, our Contact Centre or the travel shop where you made your booking.
For the terms and conditions related to changing or cancelling your booking, see our conditions of carriage.
You can take part in shaping flydubai’s booking process by testing a pre-release version and letting us know what you think.