If your travel plans are affected, please find below information regarding your rebooking and refund options.
If your flight is cancelled, the following options are available to you:
If you would like to change your travel plans, the following options are available to you:
Please use this widget to rebook your flight or request a refund.
If you need further assistance with your booking, you can call our Contact Centre on (+971) 600 54 44 45, send an email to firstname.lastname@example.org with “Change my booking” in the subject line or send a private message on Facebook.
If you made your booking through a travel agent or travel partner, please get in touch with them directly regarding your refund and rebooking option.
Check our latest Operational updates for more information.